View Pool Service History (App)

To view customer history in the Skimmer app, see the video below. Or, if you prefer, scroll past the video to view our step-by-step text instructions.

Step-by-step instructions . . .

1

There are a few ways to access a customer’s service history on the app, and the first is from their profile in the Customers tab. Tap into the tab for the body of water, then tap History. You’ll see records for the complete history of each service for this pool. Tap on a date and you’ll see information related to that stop.

If you’re looking farther back than a few weeks, that history is stored on the cloud and not in the app itself. So when you tap on a much older date, the app will need to download it from the cloud for you to view it here. If you have good signal, that should happen very quickly, but if you’re in an area with bad signal, it will likely take longer to view older history.

2

On the route dashboard, tap into the route stop for this customer. Right at the top, we have the Recent History box, which gives a breakdown of chemical readings and dosages for this pool from the last several weeks. If you want to rearrange the order they appear, tap on the word Columns, and on that screen you can drag-and-drop to place them in any order you like.

3

To view the complete history like we did from the customer profile, next to the Columns button you’ll find another History button. Tap that and it will take you to the same full records we viewed before.