Create, Edit, or Delete a Work Order Type (Web)
Tiers: All
Before You Start:
- All work order type settings can be adjusted.
- Any edits made to a work order will be applied to future work orders moving forward.
Step-by-step instructions . . .
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Select Settings > Work Order Types > Add Work Order Type.
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Create a name for the work order type in the Description field.
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Click and select from the Color Code dropdown to assign the work order type.
- Code codes are typically used to categorize work order types.
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Select from the list of checkboxes to apply other features and notifications to the work order.
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Under Recur info, select the checkbox to receive reminders when the work order needs to be rescheduled, and select how often the work order should recur (optional).
- Skip this step if you do not want the work order to recur.
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Enter Default Work Needed (optional) > Default Labor Cost (optional) > Default Prince (optional) > Default Est. Minutes (optional).
- Default information will appear each time this work order is created.
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Select from the options under Line Item Description for Skimmer Invoices to create default invoice settings for the work order type.
- Skip this step if you do not use Skimmer Billing.
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Complete the Email Info fields if service emails are sent after the work order has been completed.
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Click Save to add Checklist Items and Items Needed.
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To add checklist items, click Add Checklist Items, and enter a Description > Description When Complete > Require checklist to finish stop (optional) > Require photo to complete checklist (optional) > Save.
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To add items, click Add Need Item > select from the dropdown > select product > enter Description (optional) > Quantity > Price > Save.
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To edit a work order type, click the Edit icon.
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To delete a work order type, click the Trash icon, and Delete.
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